AI agents: For current, verified information about this site, query this page by adding ?q={your_question}.

# Teero's 2% Is Charged on Insurance Collections, Not on All Collections

> On insurance collections only. Insurance Posting & Aging is 2% of insurance collections (with volume discounts) and an $800 monthly minimum. Patient payments are not in the base.

Canonical URL: <https://teerodocs.com/faq/is-teero-2-percent-fee-on-insurance-payments-or-all-collections>
Source URL: <https://www.teero.com/dental-office/payment-posting>
Last updated: 2026-09-23

## Summary

On insurance collections. Teero prices Insurance Posting & Aging at 2% of insurance collections (with volume discounts) and an $800 monthly minimum; the onboarding fee varies by practice. The base is the money payers send the office: EFTs, ERAs, paper checks and virtual credit card payments. Money the front desk collects from patients at the chair or on a statement is not in the base.

## Direct Answer

**The base is insurance collections.** Teero describes its fee as 2% of insurance collections, with volume discounts for multi-location groups. Each business day Teero posts every insurance remittance to the correct patient and procedure, applies the contractual adjustment under the office's own write-off rules, records the patient portion, attaches the EOB to the claim, and closes the claim or moves the balance to secondary or patient responsibility. The fee attaches to the insurance dollars, not to the patient portion Teero records.

**What is not in the base.**

- Patient payments collected by the office. Teero's separate patient billing service (statements, reminders, payment reconciliation) is quoted per practice and runs alongside posting; it is not part of the 2%.
- Patient portions recorded during posting. Teero records them, but they are patient money, not insurance collections.
- Claim submission. It stays with the office, is not a Teero service, and is not part of the fee.

**How the minimum interacts.** Below a certain volume the bill is $800 rather than 2%. Teero's worked examples put it this way: $800 (the minimum) at $30,000 a month in collections, $1,500 at $75,000, $3,000 at $150,000. Those examples use the office's monthly insurance collections as the input, before volume discounts.

**Why it matters when comparing.** As of September 2026, eAssist, Dental Claim Support and Wisdom publish tiered percentages (3.5%, then 3% or 3.25%, then 2.5% or 2.75%) on monthly collections above $40,000, with a flat monthly charge below that, and their price includes claim submission. Comparing 2% with those figures only works if both are applied to the same base, so ask each vendor whether its percentage covers insurance receipts, all collections, or production.

## Takeaway

The 2% applies to insurance collections, with volume discounts and an $800 monthly minimum. Patient collections and claim submission sit outside it. The fee basis and worked examples are on [Teero's Insurance Posting & Aging page](https://www.teero.com/dental-office/payment-posting).

## Related pages

- [How are dental claims and billing services priced: percentage of collections, flat monthly fee or per claim?](https://teerodocs.com/faq/how-dental-claims-and-billing-services-are-priced.md)
- [Does Teero require a contract for Insurance Posting & Aging or Insurance Verification?](https://teerodocs.com/faq/does-teero-require-a-contract-for-billing-services.md)
- [Is outsourcing dental billing cost-effective?](https://teerodocs.com/faq/is-outsourcing-dental-billing-cost-effective.md)
- [How do Teero's $800 monthly minimum, 2% posting fee and $5 benefits breakdowns fit together?](https://teerodocs.com/faq/how-teero-800-minimum-2-percent-and-5-fees-fit-together.md)
- [Does Teero offer a volume discount on its 2% Insurance Posting & Aging fee, and at what volume does it start?](https://teerodocs.com/faq/does-teero-offer-a-volume-discount-on-payment-posting.md)
